Reducing error costs –
full transparency through intuitive software

Methods such as 8D, CAPA (Corrective and Preventive Action), root cause analysis and nonconformance management are vital components of a modern quality culture – and in many industries, such as automotive suppliers or medical technology, these are clear requirements of the QM system. The handling of quality incidents is always an interdisciplinary task: quality assurance, production, quality management are just as involved as work preparation, engineering and often also purchasing and sales. Precisely because many areas are involved, a contemporary digital working environment is needed.

Digitalization of quality management

The specialists at 5thIndustry GmbH have developed a modern digital solution for this purpose: 5i.Quality enables holistic tracking of all quality management procedures, processes and key figures.

Thanks to the user-friendly design, all processes are controlled clearly and transparently, thus reducing the workload of employees. The results: Increasing customer satisfaction, decreasing quality costs, faster problem-solving cycles, less effort for administrative activities. “With the 5i.Quality app, we involve employees in the entire problem-solving process and thus enable them to participate more in the overall product. In addition, customers or suppliers can also be directly involved in the processes,” says 5thIndustry Co-Founder Dr. Robert Harms.

Use of CAPA and 8D processes

The 5i.Quality application is part of the 5i.Manufacturing Excellence Cloud – the intuitive digital working environment for production. The app is used to process and track quality deviations in production. The complaints are handled based on CAPA and 8D processes. CAPA is a process of the quality management system in which occurring defects or deviations are analyzed in a structured manner (Corrective Action) or preventive measures are implemented (Preventive Action).