The longest possible service support for customers should also be ensured so that the electronics do not become
obsolete before the machine mechanics. It is therefore important to avoid using components with recognisably
short availability or from manufacturers with uncertain long delivery times.
The statement "End of Life" is the
worst for individual products. Countermeasures must be taken in good time here!
This situation has been causing problems for all companies in the industry lately. Since the beginning of the
Corona crisis, the delivery times for some CPUs, displays, graphics, B&B and communication functions have
increased sharply and have reached deadlines of 6-12 months!
The most common procurement problems are with
computer mainboards, displays, touch screens and individual interface modules.
To avoid such unbearable waiting times, MASS has increased its engineering to design alternatives to products
that are no longer available. Purchasing was also expanded internationally in order to gain access to (mostly
Far Eastern) manufacturers.
This enables MASS to modernise its systems, some of which are more than 10 years old, to make them further
usable, and products from other suppliers can also be replaced by MASS.
This is also possible if new housings, board formats and fastening elements are required. For series
applications of such components, MASS has considerably expanded its stock so that its customers (if they plan
the quantities reasonably reliably) can continue to be supplied reliably.
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Author: Jens Dabberdt, Managing Director CEO of MASS GmbH
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